A scenario that brings beads of sweat to the foreheads of even experienced negotiators: A village that is to be evacuated. Residents who have been resisting for years. And entrenched protesters who are going all out.
Negotiating here is not for the faint of heart, Matthias Schranner has to take over here. For the professional, the most difficult negotiations with demonstrators, hostage-takers or in the drug milieu have long been part of everyday life. A tough school - from which we can also learn something for our negotiations.
Schranner reveals exactly what in the current SMP LeaderTalk. He says: "It doesn't matter whether you're negotiating with demonstrators in Lützerath or trying to get a higher salary. The principles are always the same. The negotiation expert reveals what these are in a conversation with Georgiy Michailov, Managing Partner at Struktur Management Partner.
The two also talk about the mistakes it's better not to make in negotiations, how to deal with outrageous demands with confidence, and why good preparation is crucial to negotiating success.
*Video only in German
SMP LeaderTalks
