#41 | The good in the supposedly bad

"Normalizing 'no' would help us not to see conflict as the opposite of harmony."

When you think of conflict, you probably think of nothing good. Conflicts are uncomfortable and unpleasant. They disrupt our need for harmony and have a negative connotation. But what if we look at conflicts differently? For example, if we see a "no" as an enrichment rather than a contradiction? The guest in the current SMP LeaderTalk argues that conflicts should not necessarily be resolved, but rather regulated. 

"The question of what is dysfunctional or functional depends on your perspective."

In conversation with Georgiy Michailov, Klaus Eidenschink advises a change of perspective. He shows how to deal with conflicts properly, when they become dysfunctional and how different generations deal with them. The two also talk about the role of personal responsibility in conflict resolution and why we don't find happiness on the outside.

*Video only in German